Germany has legalized online gambling entertainment fairly recently. This was done through the Interstate Treaty on Gambling back in mid-2021.
To comply with this legislation, operators need to facilitate a safe gambling environment. It’s also important to have appealing content or a diverse game selection. If casinos want to improve and attract more users, they need to innovate and enrich their platforms with useful and entertaining features. So, let’s delve a bit deeper into this topic and see what some main features that German online casinos need are.
Intuitive and Polished Casino Interface
A user-friendly interface indicates that players can go through a fast sign-up and easily navigate the user menu when they make deposits and withdrawals. You can find some of the beste or the best German casino platforms if you visit websites that review other operators. Here you will find that a user-friendly interface is of great importance for ranking. To give a concrete example, it means having a neatly categorized website with a robust search feature. This allows players to look for games that are developed by specific software providers. They can also search based on features like a progressive jackpot.
Quality Software Providers
The games are the heart and soul of any online gambling site. Many reputable operators tend to offer content from different software providers:
- Evolution Gaming
- Yggdrasil Gaming
- Play n’ Go
These developers are certified for fairness, and they distribute content all over the world. If you play or simply examine any casino online that is available in multiple countries, you will see these brands quite frequently. They ensure the casino has a diverse selection of slots that feature unique themes and even unique layouts. Moreover, there are many options based on volatility, as there are many casual gamblers who aren’t too keen on a high roller experience. So they gravitate towards low volatility games with higher hit frequency.
Multiple Banking Options
The available payment methods have a strong impact on whether the site is accessible or not. Basically, sites can’t go wrong when they opt for the most commonly used payment gateways and e-wallets. Users kind of expect to see options like Visa and MasterCard as well as PayPal, GooglePay and Apple Pay e-wallets. The world is really trying to embrace cashless payments, and online casinos help propel this trend. Some casinos even go a step beyond and enable users to transact using cryptos. But that’s not always possible, depending on the regulators.
Bonuses and Loyalty Programs
Promotions like generous welcome offers are a great way to acquire new users. Loyalty programs and cashback offers on the other hand help you keep players in the long run. All casinos use wagering requirements when giving bonuses, but these can also deter players if they are too high. Top providers tend to keep these wagering requirements low, while others use an approach to have a generous bonus with hefty requirements.
Security and Encryption
Currently, all reputable sites that have transactions and handle private user data like emails, use encryption. The industry standard is a 128-bit SSL certificate, and many casinos already have this encryption. This basically ensures that transactions on the sites are kept private. However, this doesn’t change the fact that many users don’t trust websites that collect their private information. So, many online gambling sites have adopted the trend of no account or no verification. Basically, they allow users to sign-up without requesting their ID and other info to verify the account.
Germany is a multi-cultural and multi-national country so there are many people who live there and don’t speak German as their first language. Operators in Canada, for example, tend to have their sites localized for both English and French-speaking players. German online casinos should do the same and have multi-lingual options for their players.
Responsive Customer Support
Casinos are often rated based on their customer support availability and responsiveness. As they handle other people’s money, this can be a sensitive topic, and failing to respond in a timely manner is extremely frustrating. So, live-chat support and 24/7 availability is the best way to keep users happy.
These were some of the essential features that any German gambling operator should have on their website. These aren’t exactly a way to stay ahead of the competitors. They are really industry standards nowadays. After all, online gambling has been around since the 2000s and before, and it’s just that some countries are only making it legal today.
Disclaimer: information contained herein is provided without considering your personal circumstances, therefore should not be construed as financial advice, investment recommendation or an offer of, or solicitation for, any transactions in cryptocurrencies.